Install the desktop version of Storable CRM so team members can handle calls and follow-ups from their desktops without relying on a browser.
1. Download the installer
2. Run it as an administrator
3. Launch Storable CRM from your system tray.
Some companies require their IT personnel to install software. If you are not sure you have permission to download or install software, contact your IT department before proceeding.
If you have ad-blocking software or a firewall at your location, you may need to whitelist our URL (sys.callpotential.com) to access the web app. Contact your IT department if you are unsure how to do this or if you do not have access to make these changes. For more information, see our related help article.
Download the desktop version of Storable CRM
You have two options to download the Storable CRM installer:
Per-machine installer (requires administrative access on your machine, and will install the app across all machine users): https://dl.callpotential.com/Storable.exe
Per-user installer (does not require administrative access on your machine, and will install the app only on the user profile that is currently logged in): https://dl.callpotential.com/Storable-Per-User.exe
If you use the incorrect link, you will need to uninstall your software, reinstall the updated version, and re-register all locations. Contact your admin department if you're unsure which link to download.
Wait for the file to finish downloading to your computer.
In the upper portion of your browser, click the Downloads button, then click the .exe file. In this example, click Storable.exe.
When prompted, select Yes to allow the app to make changes to your device.
Wait for the installer to complete.
When the installation finishes, click the Show hidden icons button in your Windows system tray and locate the Storable icon.
Right-click the Storable icon and click Open to launch the Storable CRM desktop application.
Troubleshoot a slow or stuck installation
If your installation appears to stall or take longer than expected, follow these steps to resolve it.
1. If the installer seems stuck, you may see this message:
2. Click the Show hidden icons button near the bottom of your screen and locate the Storable icon.
3. Right-click the Storable icon and click Exit.
4. Return to the installer screen and click Retry.
5. When the download and installation are finished, click the Show hidden icons button again and locate the Storable icon.
6. Right-click the Storable icon and click Open to launch your updated software.