This guide explains how to create Reservation & Inquiry webhooks in SSM Next Gen so that once a Lead is created it is immediately transferred to Storable CRM from the PMS.
To perform this task, you must be logged in to SSM as an administrator. Ensure you create an Inquiry webhook subscription and a Reservation webhook subscription for each location to ensure they load your leads instantly.
Access
(A) Marketing - From your main page, click Marketing.
(B) Webhook Subscription - From your list of options, click this box.
Create New Webhook
(C) Create Webhook - Click this to open the webhook configuration window.
(D) Webhook Provider - Click the dropdown menu and select Storable CRM from your list of options.
(E) Webhook URL - Enter the URL into the Webhook URL field using the format below. Note: Replace CPlocationID# at the end of the URL with the unique Storable CRM location ID number for each location. Storable CRM support can provide this information.
https://sys-integration-webhooks.callpsys.com/ssmnextgen/reservations/CPlocationID#.
(F) Event - Click the dropdown and select either Inquiry or Reservation.
(G) Select Location - Click the checkbox next to the location you want either the Inquiry or Reservation webhook added. Note: It is only possible to add one (1) webhook subscription per location at a time. To add another webhook subscription to the same location or add subscriptions to other locations, you need to complete this process first by clicking (I) Save and then complete this process again from the beginning.
(H) Add Location - Once you've selected your webhook, click the right facing arrow to move the location to Active Stores.
(I) Save - With the location selected and added to Active Stores, click this to complete the process.