Storable CRM and Collections Knowledge Base

Location Tracking Numbers

Storable CRM

Use tracking numbers to connect calls back to specific ads so you can measure performance and make better advertising decisions for each location.

Quick Start:

  1. Open the location you want to review from the location list.

  2. Open the tracking number settings for that location.

  3. Review the list of assigned tracking numbers and their associated ads.

  4. Use the tracking line settings link to manage tracking lines.

  1. From the location list, select the location you want to review, then open its profile using the Edit Pencil (A).

  1. In the location profile, select the Tracking Numbers (B) tab to open the location's tracking number settings.

  1. Use Click Here To Manage Tracking Numbers (C) to open the tracking line settings page when you need to manage tracking lines. You cannot edit tracking lines from the location level.

  2. Review Number (D) to confirm the location's 10-digit tracking number.

  3. Review Associated (E) to see which ad is tied to the tracking number.

  4. Review Date Acquired (F) to confirm when the tracking number was acquired or ported from another provider.

  5. Review Type (G) to identify whether the tracking number is toll-free, collections, virtual, or local.

  6. Review Forward To Number (H) to confirm which location phone number receives forwarded calls when the assigned call route includes a location ring step.

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