Your organization places ads on billboards, in the local Yellow Pages book, and on websites, each with a unique phone number (tracking number) that, when dialed, is forwarded to specific locations. All this helps identify which ad prompted a caller to dial in. With that information, you can justify the expense of maintaining ad placements or decide to stop paying for underperforming ones. The purpose of this guide is to explain how to identify which tracking lines and ads are associated with your locations.w
Access
(A) Edit Pencil - From the location list identify the location you wish to edit and click to open its profile.
(B) Tracking Numbers - Click to access the location's tracking number settings.
Tracking Number List
(C) Click here to manage tracking numbers - The location Tracking Number page allows you to view all tracking lines associated with the location. Tracking lines cannot be edited at the location level; however, the link on this page directs you to the Tracking Line settings, where you can edit all tracking lines.
(D) Number - This is the location's 10-digit tracking number.
(E) Associated - Ad Name - This is the ad associated with the tracking number.
(F) Date Acquired - The date when the tracking number was acquired or ported in if it came from another provider.
(G) Type - Tracking number types include toll-free, collections, virtual, or local.
(H) Forward to Number - This indicates the location phone number where tracking lines will be forwarded if/when the assigned call route has a location ring step.