Storable CRM and Collections Knowledge Base

Rental Center Settings - Tenant Portal

Storable CRM

This guide shows how to configure the Tenant Portal settings through Edge to ensure a successful experience within Storable CRM.

Access

  • (A) Corporate - Click to open your Corporate Dashboard.

  • (B) Settings - Click to open your Settings Dashboard.

  • (C) Rental Center Settings - Click to access your list of Rental Center Settings.

  • (D) Tenant Portal - Click to access the Tenant Portal settings.

Configure Your Settings

  • (E) Prevent Tenants from Changing their Contact Information - This can be set to Yes or No and will not impact Storable CRM from functioning properly.

  • (F) Save - Once you've completed edits for a particular setting, this becomes enabled. Click to apply your new setting. Note: Each setting has its own Save which you will need to click if you've made changes.

  • (G) Prevent Tenants from Enrolling in Autopay - We recommend this get set to No otherwise it can affect autopay enrollment though Storable CRM.

  • (H) Prevent Tenants from Making Partial Payments - We recommend setting this to No; otherwise, it can impact the ability of an employee to take a partial payment for a tenant.

  • (I) Display Combo when Overlocked Tenant Pay-Balance to Zero - This can be set to Yes or No and will not impact Storable CRM from functioning properly.

  • (J) Prevent Tenants from Moving in to Another Unit - This can be set to Yes or No and will not impact Storable CRM from functioning properly.

  • (K) Prevent Tenants from Moving out of a Unit - This can be set to Yes or No and will not impact Storable CRM from functioning properly.

Feedback received!

Error submitting feedback, please try again later