Storable CRM and Collections Knowledge Base

How Do I Troubleshoot Storable CRM Performance Issues?

Storable CRM

Follow these steps to quickly resolve common Storable CRM performance and reliability issues, so your team can stay productive and responsive to customers.

Quick Start
1. Completely shut down your PC at the end of each day.
2. Turn off Fast Startup in Windows 10 or 11.
3. Clear your Chrome cache and cookies.
4. Confirm Chrome is fully up to date.
5. Check your network quality and temporarily disable any Chrome extensions that might interfere with Storable CRM.

Perform a Hard Refresh

  1. Press CTRL + Shift + R to perform a system refresh.

Ensure PC Uptime Is Sufficient

  1. Shut down your PC completely every night instead of using sleep mode or simply signing out.

  2. Restart your PC with your computer's main menu settings if it has been running continuously for multiple days.

Turn Off Fast Startup (Windows 10 and 11)

  1. Open the Windows Control Panel.

  2. Go to Power Options, then select Choose what the power buttons do.

  3. Select Change settings that are currently unavailable.

  4. Under Shutdown settings, clear the Turn on fast startup (recommended) checkbox, then save your changes.

Clear the Cache in Chrome

Check That Chrome Is Up to Date

Keeping Chrome up to date helps prevent performance and compatibility issues with Storable CRM.

Check the Network for Strength and Stability

  1. Run a speed and stability test using your preferred tool or refer to our guide: Internet Speed Testing.

  2. Confirm that your connection meets your organization's recommended bandwidth and latency thresholds.

Check for Chrome Extensions That May Interfere With Storable CRM

  1. Review installed extensions and temporarily disable any that block scripts, modify pages, or inject content into sites you visit.

  2. Use the Manage Extensions steps in this Chrome Web Store guide to turn extensions off and test Storable CRM again.

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