Storable CRM and Collections Knowledge Base

Basic Troubleshooting

Storable CRM

Here are some recommended troubleshooting tips:

Ensuring PC uptime is reasonable

  • We strongly recommend shutting down your pc every night. Do not simply put the pc in sleep mode or sign out of your account.

Turn off Fast Startup (Windows 10 and 11)

  • Click Search.

  • Type Control Panel and hit Enter on your keyboard.

  • Click Power Options.

  • Click Choose what the power buttons do.

  • Click Change settings that are currently unavailable.

  • Click Turn on fast startup (recommended) so that the check-mark disappears.

Clearing the cache in Chrome

Check that Chrome is up to date.

As a reminder, sometimes you will need to force an update.

Check the network for both strength and stability.

Check for Chrome extensions that may interfere with Storable CRM.

  • Reference the “Manage Extensions” portion of this guide.

Other Helpful Links


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